Legal notice

 

Legal Notice

Last Updated: June 2026

Welcome to Sorena.in. This Legal Notice governs the use of our website, products, services, content, and transactions conducted through Sorena.in. By accessing, browsing, or purchasing from this website, you acknowledge that you have read, understood, and agreed to comply with the terms outlined below.

1. Website Ownership

Sorena.in is an online e-commerce platform that offers products across various categories, including but not limited to lifestyle, fashion, home essentials, accessories, electronics, beauty products, and other consumer goods.

All references to "Sorena," "we," "our," or "us" refer to the owners and operators of Sorena.in.

2. Acceptance of Terms

By accessing or using Sorena.in, you agree to be legally bound by:

  • This Legal Notice

  • Our Terms & Conditions

  • Privacy Policy

  • Shipping Policy

  • Return & Refund Policy

  • Any additional policies published on the website

If you do not agree with any of these terms, please discontinue use of the website immediately.

3. Intellectual Property Rights

Unless otherwise stated, all content available on Sorena.in is the exclusive property of Sorena and is protected under applicable intellectual property laws.

This includes:

  • Website design and layout

  • Logos and brand assets

  • Product descriptions

  • Graphics and images

  • Videos and multimedia content

  • Text, articles, and marketing materials

  • Source code and website functionality

No content may be copied, reproduced, modified, distributed, published, or exploited without prior written consent from Sorena.

4. Product Information and Accuracy

We strive to ensure that all product descriptions, images, specifications, pricing, and availability information displayed on the website are accurate.

However:

  • Product colors may vary due to screen settings and lighting conditions.

  • Product packaging may differ from images shown.

  • Minor variations in dimensions, color, finish, or appearance may occur.

  • Errors in descriptions, pricing, or availability may occasionally arise.

Sorena reserves the right to correct any errors and update information without prior notice.

5. Pricing and Payments

All prices displayed on Sorena.in are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Modify product pricing at any time.

  • Cancel orders arising from pricing errors.

  • Refuse transactions that appear fraudulent or unauthorized.

Payments are processed through secure third-party payment gateways. Sorena does not store complete credit card or debit card details on its servers.

6. Order Acceptance and Cancellation

Placement of an order does not constitute automatic acceptance.

Sorena reserves the right to:

  • Accept or reject any order.

  • Cancel orders due to stock unavailability.

  • Cancel orders suspected of fraud.

  • Cancel orders containing inaccurate customer information.

  • Limit quantities purchased by an individual customer.

In the event of cancellation after payment, eligible refunds will be processed according to our Refund Policy.

7. Shipping and Delivery

Delivery timelines provided on the website are estimates only.

While we make every reasonable effort to ensure timely delivery, Sorena shall not be liable for delays caused by:

  • Courier partners

  • Weather conditions

  • Natural disasters

  • Government restrictions

  • Transportation disruptions

  • Events beyond our reasonable control

Risk of loss and ownership generally pass to the customer upon successful delivery.

8. User Responsibilities

Users agree not to:

  • Violate any applicable laws.

  • Provide false or misleading information.

  • Attempt unauthorized access to the website.

  • Disrupt website operations.

  • Upload malicious software or harmful content.

  • Engage in fraudulent activities.

Violation of these obligations may result in account suspension, order cancellation, or legal action.

9. Third-Party Services and Links

Sorena.in may contain links to third-party websites, services, payment providers, logistics partners, or social media platforms.

We do not control or endorse the content, policies, or practices of third-party services and shall not be responsible for their actions, products, or services.

Users access third-party websites at their own risk.

10. Limitation of Liability

To the maximum extent permitted by law, Sorena shall not be liable for any:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Loss of profits

  • Loss of business opportunities

  • Data loss

  • Service interruptions

arising from the use of, or inability to use, the website, products, or services.

Our total liability, if any, shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

11. Product Warranties

Unless expressly stated otherwise, products sold on Sorena.in are provided on an "as available" basis.

Manufacturer warranties, where applicable, remain subject to the respective manufacturer's terms and conditions.

Sorena does not independently guarantee performance beyond representations expressly provided on the website.

12. Force Majeure

Sorena shall not be held responsible for any delay, interruption, or failure to perform obligations due to events beyond reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Fire

  • Earthquakes

  • Pandemics

  • Strikes

  • Government actions

  • Internet outages

  • Transportation disruptions

13. Privacy and Data Protection

Customer information is collected and processed in accordance with our Privacy Policy.

By using Sorena.in, you consent to the collection and use of information necessary to process orders, improve customer experience, comply with legal obligations, and protect against fraud.

14. Indemnification

You agree to indemnify and hold harmless Sorena, its owners, employees, affiliates, partners, and service providers from any claims, liabilities, damages, losses, or expenses arising from:

  • Your misuse of the website.

  • Violation of these terms.

  • Violation of applicable laws.

  • Infringement of third-party rights.

15. Governing Law and Jurisdiction

This Legal Notice shall be governed and interpreted in accordance with the laws of India.

Any dispute arising out of the use of Sorena.in shall be subject to the exclusive jurisdiction of the competent courts located in the jurisdiction where Sorena operates its principal place of business.

16. Changes to This Legal Notice

Sorena reserves the right to modify, update, or replace this Legal Notice at any time without prior notice.

Changes become effective immediately upon publication on the website.

Users are encouraged to review this page periodically.

17. Contact Information

For questions regarding this Legal Notice, please contact:

Sorena.in
Customer Support Team
Email: reachus@sorena.in
Website: Sorena.in

By continuing to use Sorena.in, you acknowledge that you have read, understood, and agreed to this Legal Notice.